Privacy Policy

1. Introduction

This Website Policy outlines how Marco Aesthetics (“we”, “us”, “our”) manages website usage, user data, privacy, cookies, booking information, and compliance with relevant UK laws. By using our website (https://marcoaesthetics.com/), you agree to the terms outlined in this policy.

Last updated: 13th January 2026

2. Privacy Policy

2.1 Overview

We are committed to protecting your personal information and complying with the UK GDPR and Data Protection Act 2018. This Privacy Policy explains what information we collect, how we use it, and your rights.

2.2 Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

Name
Email address
Phone number
Appointment details
Medical history or treatment preferences (if submitted through forms)
Payment information (if applicable)

b. Information Collected Automatically

IP address
Browser type
Device information
Pages visited
Cookies and tracking data

2.3 How We Use Your Information

Your data may be used for:

Booking and managing appointments
Responding to enquiries
Providing tailored treatment recommendations
Marketing communications (only with consent)
Improving website performance and user experience
Complying with legal or regulatory obligations

2.4 Sharing Your Data

We may share your information with:

Licensed medical professionals working with the clinic
Payment processors
Web hosting and analytics providers
Legal authorities (only where required by law)
We do not sell your data to third parties.

2.5 Data Storage & Security

We store your data securely using:

Encrypted servers
Access-controlled systems
Secure communication protocols (SSL)

We retain data only for as long as necessary for clinical, operational, or legal purposes.

2.6 Your Data Rights

You have the right to:

Access your data
Request corrections
Request deletion
Withdraw consent
Object to processing
Request data transfer

To exercise your rights, contact:

Telephone: (+44) 020 7005 0278
WhatsApp: (+44) 07950 558 127
Email: hello@marcoaesthetics.com
Instagram: @marco.aesthetics

3. Cookie Policy

3.1 What Are Cookies?

Cookies are small text files stored on your device to improve website functionality and user experience.

3.2 Types of Cookies We Use

Essential Cookies: Required for site functionality (e.g., booking forms)
Analytics Cookies: Track website traffic (e.g., Google Analytics)
Marketing Cookies: Used for ad personalisation and remarketing

3.3 Managing Cookies

You can manage or disable cookies through your browser settings. Some features may not function correctly if cookies are disabled.

4. Booking & Cancellation Policy

4.1 Appointment Bookings

Users can book appointments through the website booking system. Upon booking, you may receive email or SMS confirmations.

4.2 Cancellations & Rescheduling

Please allow at least 24hrs notice for cancellations or changes. Late cancellations may incur a fee.

4.3 Medical Disclaimers

Treatments are subject to a consultation and approval by a licensed practitioner. Individual results may vary.

5. Payment Policy

5.1 Payment Methods

We may accept:

Credit/debit cards
Online payment gateways
In-clinic payments

5.2 Deposits

Some treatments may require deposits. Deposit terms will be displayed during booking.

5.3 Refunds

Refund eligibility depends on the service and stage of treatment. Digital bookings may be non-refundable unless legally required.

6. Website Terms of Use

6.1 Acceptable Use

Users agree not to:

Use the site for unlawful purposes
Attempt to breach security
Copy or misuse content or trademarks
Use automated scraping tools without permission

6.2 Intellectual Property

All content, branding, and media on this site belong to Marco Aesthetics unless stated otherwise.

6.3 External Links

e may link to external websites. We are not responsible for their content or policies.

7. Medical Disclaimer

Marco Aesthetics provides aesthetic and non-surgical cosmetic treatments. Information on this website is for educational purposes only and does not constitute medical advice. Always consult a qualified practitioner before undergoing treatment

8. Changes to This Policy

We may update this Website Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

9. Contact Information

For questions regarding this Website Policy, contact:

Marco Aesthetics
Email: hello@marcoaesthetics.com
Phone: 07950558127
Address: Rochelle Old School, Studio A, 7 Playground gardens, London, E2 7FA